About Us
Being a hosting client can be embarrassing - you often need to deal with server outages and an outrageous and sluggish client support service. To top it all off, you need to sign at least in 2 admin panels in order to administer your domain names, billing transactions and your web site itself. When we established Sebastian Alliance Group, we endeavored to alter all that.
A Novel Web Hosting Approach
The web hosting Control Panel is the part of the web hosting platform that the customers see. And 90 percent of the web hosts out there use one and the very same Control Panel - cPanel. We, however, regard cPanel as being time-worn and tough to work with - it simply impedes our work. That is why we made the decision to create a different Control Panel - the Hepsia Control Panel. It's new, has an ultramodern look & feel and offers billing, domain and website administration possibilities, so you can manage all facets of your Internet presence from a single location. Besides, it has a drag-and-drop File Manager, so you won't have to use a third-party FTP client. Our tests have verified that the Hepsia hosting Control Panel works three times as fast as other hosting Control Panels! We have also prepared a Control Panel demo account - you can check for yourself how Hepsia works.
A Stable Hosting Platform
Your web site has to be accessible online. This is the reason why we count on enterprise-grade web hosting servers driven by the proven blend of Linux and Apache. We are also partnering with 4 world-class data center facilities where you can host your web sites. This allows us to offer a 99.9 percent network uptime guarantee.
A Human-Centered Modus Operandi
Last, but not least - we are there for you! We have Live Chat representatives who are there to reply to all your pre-sale enquiries and to help you settle small technical problems. We have an outstanding 24x7 client care service. We offer a 1-hour trouble ticket response time guarantee, but in most instances our customer support team members reply to trouble tickets within twenty minutes!